Anderson Baum Barbosa
About Anderson Baum Barbosa
Anderson Baum Barbosa is an IT Systems Manager at Talkdesk with extensive experience in project management and operational excellence across various companies in Portugal and Brazil.
Title
Anderson Baum Barbosa holds the title of IT Systems Manager. He is currently working at Talkdesk in Porto, Portugal, remotely.
Company
Anderson Baum Barbosa is employed at Talkdesk. Talkdesk is a provider of cloud-based contact center software with a mission to empower companies to continuously improve customer experience. Anderson works remotely from Porto, Portugal.
Previous Roles and Experience
Before joining Talkdesk, Anderson worked at several other organizations in various capacities. He served as Information Technology Program Manager at Teya for 8 months and as Operational Excellence Manager and Project Manager at LUXCLUSIF, spending a total of 1 year and 10 months there. Earlier, he was the Project Manager for Platform Services at Farfetch for 3 years. His career also includes roles such as Project Specialist at Lojas Renner and IT Project Manager at Dell. His experience extends back to positions like IT Technical Advisor at Gerdau, Quality Engineer at Hewlett-Packard, IT Support Coordinator at Cassio Mattos Group, and IT Help Desk Coordinator at Teletex IT Solutions.
Education and Expertise
Anderson has a rich educational background in Information Technology. He achieved a Specialization in Data Science from XP Educação in 2023. He also has a Specialization of Information Systems Applied Technologies with Agile Methodologies from UniRitter, completed between 2017 and 2018. Additionally, he attended Pontifícia Universidade Católica do Rio Grande do Sul for IT Project Management. Anderson holds a Bachelor's degree in Information Systems from UniRitter, earned between 2006 and 2010.
Professional Skills and Focus
Anderson Baum Barbosa specializes in fostering a culture of innovation, learning, and excellence within teams and departments. He oversees the planning, execution, and delivery of strategic IT projects, ensuring alignment with the company's vision and goals. Passionate about leveraging technology and data, Anderson aims to create outstanding experiences for customers and partners. He has a proven track record of leading complex and cross-functional initiatives using agile methodologies. Anderson actively collaborates with other teams and departments to drive process improvement and enhance operational systems.