Andrea Bovio
About Andrea Bovio
Andrea Bovio is an Enterprise Account Executive at Talkdesk in Milano with over 25 years of experience in the IT industry, specializing in Customer Engagement and Digital Transformation.
Company
Andrea Bovio is currently working at Talkdesk in Milano as an Enterprise Account Executive. Talkdesk specializes in providing innovative customer experience solutions to businesses. Andrea's role at Talkdesk focuses on helping enterprises leverage these solutions to enhance their customer engagement strategies.
Title
Andrea Bovio holds the position of Enterprise Account Executive at Talkdesk. In this role, he is responsible for managing and growing client relationships, and driving business development efforts to promote digital transformation within enterprises.
Professional Experience
Andrea Bovio has over 25 years of experience in the IT industry. His career in IT started as an IT Developer at ISA S.r.l. and progressed through various roles including IT System Engineer at Integra Italia SpA, IT Data Specialist at Selfin Spa, and System Integration Manager at 4U Servizi S.p.A. He then transitioned to a sales-focused trajectory, initially serving as CTO at ecare CRM Business Solutions, followed by Key Account Manager at Enghouse Italy, and Sales Account Manager at ComApp.
Background in Digital Transformation
With two decades of experience in Customer Engagement and Customer Experience design, Andrea Bovio has transitioned to a specialized role in Business Development and Account Management over the last eight years. He advocates for cloud-based Customer Experience solutions to help businesses transition to the 'experience economy,' emphasizing the importance of a unified customer experience across all digital channels.
Focus on Cloud-Based Customer Experience Solutions
Andrea Bovio promotes the use of cloud-based solutions to create a unified and exceptional customer experience. As an advocate for digital transformation, he encourages businesses to leverage AI and automation to optimize critical processes. He also offers brainstorming sessions for companies not yet involved in digital transformation to help them build effective Customer Experience strategies.