Andrew Shim
About Andrew Shim
Andrew Shim is a Senior Financial Analyst at Talkdesk with a background in customer success operations and various managerial roles at Bank of America. He holds an MBA from USC Marshall School of Business and a Bachelor's degree in Business Administration from the University of California, Riverside.
Current Role at Talkdesk
Andrew Shim currently holds the position of Senior Financial Analyst at Talkdesk. In this role, he is responsible for analyzing and overseeing financial data to support decision-making processes and strategic planning.
Previous Experience at Talkdesk
Before becoming a Senior Financial Analyst, Andrew worked at Talkdesk as a Financial Analyst from 2022 to 2024. He initially joined the company as a Customer Success Operations Analyst, a role he held from 2021 to 2022. These roles allowed him to gain experience in both financial analysis and customer success operations.
Experience at Bank of America
Andrew Shim has extensive experience at Bank of America, where he occupied several managerial positions. He served as Assistant Vice President and Financial Center Manager from 2019 to 2021 in the Orange County, California Area. Prior to that, he was the Financial Center Operation Manager from 2016 to 2018 and participated in the Leadership Development Program as an Operation Manager Associate from 2015 to 2016 in Greater Los Angeles Area.
Educational Background
Andrew Shim has a robust educational background. He earned a Master of Business Administration (MBA) from USC Marshall School of Business, where he studied from 2020 to 2022. Additionally, he holds a Bachelor of Science degree in Business Administration from the University of California, Riverside, which he achieved after completing his studies there from 2011 to 2015.