Annabel Starratt
About Annabel Starratt
Annabel Starratt is the Senior Director of Product Management at Talkdesk, with over 8 years of experience in B2B technology, specializing in enterprise software and government solutions.
Title: Senior Director Of Product Management
Annabel Starratt serves as the Senior Director of Product Management at Talkdesk. In her role, she leads the development and delivery of FedRAMP Authorized cloud contact center solutions targeted at the government sector. Her responsibilities include collaborating with cross-functional teams, customers, and partners to define and execute the product vision, strategy, and roadmap.
Professional Experience at Talkdesk
Annabel Starratt is instrumental in advancing Talkdesk's government solutions through her leadership in the development of FedRAMP Authorized cloud contact center solutions. She works closely with cross-functional teams and external partners to steer product strategy and ensure the fulfillment of organizational and customer objectives.
Previous Roles at Smarsh
Annabel held multiple roles at Smarsh, which included Director of Product Management from 2022 to 2023 and Senior Product Manager from 2019 to 2022, culminating in a total tenure of approximately four years in Portland, Oregon. At Smarsh, she was responsible for overseeing the Enterprise Conduct platform's product management and go-to-market strategies. She also held the position of Product Manager from 2018 to 2019.
Earlier Career at FocusVision and Qualvu
Annabel’s career in product management began at FocusVision, where she served as Product Manager from 2016 to 2017 and Customer Success Manager from 2015 to 2016. Before her roles at FocusVision, she worked at Qualvu as a Market Research Analyst from 2014 to 2015 in the Greater Denver Area.
Education and Certifications
Annabel earned her Bachelor's degree in Sociology from Colorado College, having studied there from 2009 to 2013. She also attended The Webb Schools from 2005 to 2009 and briefly studied at Athens Center in 2012. Additionally, she holds certifications as a Certified ScrumMaster (CSM) and Pragmatic Marketing Certified (PMC-III) professional.