Arika Srivastava
About Arika Srivastava
Arika Srivastava is a Product Manager at Talkdesk in Porto, Portugal, with over 5 years of experience in SaaS and CCaaS products.
Title at Talkdesk
Arika Srivastava currently holds the position of Product Manager at Talkdesk in Porto, Portugal. In this role, she leads the development of the Core Dialer Engine, Insights, and Growth product areas. Her responsibilities include executing product roadmaps to achieve the product vision Northstar, ensuring alignment between business and tech stakeholders.
Previous Roles at Triggerise
Arika Srivastava worked at Triggerise in various capacities over several years. She served as Product Owner from 2019 to 2021 in Porto, Portugal. Previously, she was the Lead - Global Support from 2018 to 2019 and Ecosystem Administrator-India in 2017, both roles based in New Delhi, India. These roles allowed her to gain significant experience in different facets of product management and support.
Consultancy Experience
From 2013 to 2017, Arika Srivastava worked independently as a Consultant in New Delhi, Delhi, India. During this time, she leveraged her expertise in computer software engineering and product management to offer solutions tailored to client's needs. This period of consultancy provided her with a robust understanding of various business and technological challenges.
Educational Background
Arika Srivastava completed her Bachelor of Technology (B.Tech.) degree in Computer Software Engineering from Feroze Gandhi Institute of Engineering and Technology, Raebareli, between 2009 and 2013. She also attended St. Mary's Convent in Lucknow, where she achieved her class 12th education from 2004 to 2008. These educational experiences built a strong foundation in engineering and technology.
Specialization and Skills
Arika Srivastava specializes in innovating SaaS and CCaaS products and has over five years of experience in this field. She excels in bridging the gap between business and tech stakeholders, aligning their visions to deliver scalable solutions. Her expertise encompasses the end-to-end lifecycle of tech products, from conception to execution, focusing on delivering effective product roadmaps.