Artur Ribeiro
About Artur Ribeiro
Artur Ribeiro is the Director of Engineering at Talkdesk in Lisbon, Portugal, where he leads a distributed remote organization and collaborates closely with the Product team to define strategy and roadmap.
Title
Artur Ribeiro serves as the Director Of Engineering at Talkdesk, based in Lisbon Area, Portugal.
Current Role at Talkdesk
In his current role as Director Of Engineering, Artur Ribeiro leads a distributed remote organization with teams across Portugal, Brazil, the US, and China. He manages a team of architects responsible for architecture and technology. Additionally, he oversees the growth of Engineering Managers, currently supporting a team of five Managers. Artur collaborates closely with the Product team to define and revise the overall strategy and roadmap. He is also responsible for setting up OKRs for both Engineering and leadership teams.
Career Progression at Talkdesk
Before his current position, Artur Ribeiro held multiple roles at Talkdesk. He worked as a Senior Engineering Manager from 2020 to 2021. Prior to that, he served as an Engineering Manager from 2019 to 2020. These roles enabled him to refine his leadership skills and deepen his understanding of engineering management at Talkdesk.
Previous Experience
Before joining Talkdesk, Artur Ribeiro worked at Infinera as an Engineering Manager from 2013 to 2018. From 2010 to 2013, he held a position at Nokia Siemens Networks as a Software Engineer / Team Leader. Earlier in his career, Artur worked as a Junior Engineer at Critical Software SA from 2006 to 2009 in Lisbon, Portugal.
Education and Background
Artur Ribeiro completed his Master's degree in Software Engineering at the University of Lisbon, where he studied from 2000 to 2006. Prior to that, he attended Colégio do Sagrado Coração de Maria for his high school education from 1988 to 1999.