Beatriz Santos
About Beatriz Santos
Beatriz Santos is a People Development Manager at Talkdesk and a Freelance Consultant specializing in Strategic HR, Change Management, and Corporate & Personal Coaching in Lisbon, Portugal.
Current Positions at Talkdesk and Freelancer
Beatriz Santos is currently serving as the People Development Manager at Talkdesk in the Lisbon Area, Portugal. In this role, she focuses on employee growth and organizational development. Additionally, she works as a Freelance Consultant specializing in Strategic HR, Change Management, and Corporate & Personal Coaching. Her consultancy services are also based in Lisbon, providing strategic guidance to various clients.
Professional Experience in Strategic HR and Talent Management
Beatriz Santos has accumulated extensive experience in strategic HR and talent management through various roles. From 2016 to 2018, she worked at Lee Hecht Harrison as a Strategic HR Consultant focusing on Talent Management, Leadership Development, and Change Management in the Atlántico Area, Colombia. Prior to that, she held the position of Project Manager - Talent Development at Olimpica S.A. in Barranquilla for five months in 2016. In 2015, Beatriz was involved in Talent Management & Acquisition at The Goodyear Tire & Rubber Company for eight months in Luxembourg.
Early Career and Project Management Roles
Earlier in her career, Beatriz worked in various project management roles. From 2012 to 2014, she served as a Portfolio Manager & Operations at Vodafone Group in Düsseldorf, Germany. Before that, she was a Portfolio Strategy & Planning Data Analyst at the same company from 2010 to 2011. Her initial experiences include being a Project Manager at Siemens Energy from 2006 to 2008 in Duisburg, Germany, and a Supply Chain Junior Manager at Siemens Energy Region Andina in Colombia from 2004 to 2005.
Educational Background in Human Resources and International Business
Beatriz Santos holds multiple academic degrees in Human Resources Management and International Business. She graduated with a Master of Science (MSc) in Human Resources Management from IGS Paris in 2016 and also earned another MSc in Human Resources Management from Universidad Carlos III de Madrid in 2015. She pursued a semester study abroad at IILM Institute for Business & Management in Gurgaon, India, focusing on HR Management/Personnel Administration. Additionally, she completed her Bachelor of Science (BSc) in International Business from Fachhochschule Köln in 2010.
Global Work Experience
Beatriz Santos has an extensive international work history spanning several countries. She has held positions in Portugal, Colombia, Luxembourg, Germany, and India, gaining a broad perspective in various HR and talent management roles. Her diverse background enables her to bring a well-rounded approach to her current roles in people development and freelance consultancy.