Brad Odom
About Brad Odom
Brad Odom is the National Channel Director at Talkdesk, specializing in managing partnerships and driving sales operations in the North American market.
Title and Current Role
Brad Odom serves as the National Channel Director at Talkdesk, overseeing national channel operations from Houston, TX, where he works remotely. His main responsibilities include managing partnerships and handling strategic initiatives to drive Talkdesk’s presence in the North American market.
Professional Experience
Brad Odom has held various roles at Talkdesk, starting as an Enterprise Account Executive and advancing to Director of Sales, before serving as Regional Channel Manager for 11 months. Prior to joining Talkdesk, he worked in multiple sales and business development positions, including Director of Sales at CXM Recording and Quality Monitoring and The Primas Group. His career also includes a co-founding role at Salud Winery and various sales and operations roles at Symon Communications.
Educational Background
Brad Odom completed a Bachelor of Arts in Communications at the University of Houston, where he studied from 1993 to 1996. Prior to that, he attended Texas A&M University Galveston Campus, completing studies in Marine Transportation from 1991 to 1993.
Expertise and Skills
Brad Odom is proficient in managing high-performing sales operations, lead generation, and strategic negotiations. He has demonstrated abilities in training and mentoring cross-functional teams, enhancing efficiency, solving complex problems, and streamlining processes. His skills also extend to product launch, testing, and improving marketing processes, with experience in international sales and public relations.
Partnership Management
In his role at Talkdesk, Brad Odom manages key partnerships with firms such as Bridgepointe, Sandler Partners, AppDirect, and CX Effect. He focuses on expanding Talkdesk's market reach and solidifying its strategic alliances within North America.