Brian Starcher
About Brian Starcher
Brian Starcher is the SVP of Professional Services at Talkdesk, with over 15 years of experience in the SaaS industry and a background in accounting and finance from Franklin University.
Company
Brian Starcher is currently serving as the Senior Vice President (SVP) of Professional Services at Talkdesk. Talkdesk is a prominent company known for its innovative cloud contact center solutions designed to improve customer interactions across different channels. He operates out of Charleston, South Carolina, United States, leading a team responsible for strategic consulting and training services.
Title
Brian Starcher holds the position of SVP Professional Services at Talkdesk. In this role, he focuses on providing high-level strategic direction and leadership to the professional services team, enhancing client engagements, and ensuring the successful implementation of Talkdesk's solutions.
Education and Expertise
Brian Starcher studied Accounting and Finance at Franklin University, where he achieved a Bachelor's degree. He possesses over 15 years of experience in architecting and developing forward-thinking solutions in the SaaS industry. His expertise includes full life cycle software implementations, quality assurance for software solutions, and customization and configuration of software for various clients.
Professional Background
Before joining Talkdesk, Brian Starcher held several senior roles at Anaplan, including Global VP Professional Services Sales & Strategy, AVP Customer Success East, and Director Customer Success Southeast, among others. His career also includes significant roles at Signet as Director of Oracle EPM Financial Systems and at Analytic Vision as Senior Consultant for Oracle EPM Applications. He has an entrepreneurial background as a former business owner of Giselle Retail Group and has held various analytical and financial roles at companies such as Hyperion Solutions, Belk, WP GLIMCHER, Macy's, and Victoria's Secret Pink.
Achievements
Brian Starcher has successfully led teams responsible for full life cycle software implementations and strategic consulting services. His contributions at Talkdesk and previous organizations demonstrate his capability to deliver high-quality assurance for software solutions. His extensive background in customization and configuration of software for clients highlights his ability to tailor solutions to meet specific business needs.