Bridget O.
About Bridget O.
Bridget O. is a Partner Program Manager at Talkdesk with extensive experience in project management across various sectors including non-profits, associations, and universities.
Current Role at Talkdesk
Bridget O. currently holds the position of Partner Program Manager at Talkdesk. In this role, she is responsible for managing relationships with various partners, ensuring alignment with Talkdesk's objectives, and overseeing the successful execution of partner-related projects. Her extensive experience in strategic planning and cross-functional management supports the growth and success of Talkdesk's partner programs.
Previous Experience at American Water Works Association
Before joining Talkdesk, Bridget O. served as a Project Manager for Grants at the American Water Works Association. From 2020 to 2022, she managed grant-related projects in the Denver Metropolitan Area, focusing on project planning, implementation, and evaluation. Her responsibilities included budget planning, stakeholder management, and ensuring compliance with grant requirements, which contributed to the effective utilization of resources and the achievement of the association's goals.
Background in Program and Project Coordination
Bridget O. has a strong background in program and project coordination, having worked as a Program Coordinator at the American College of Surgeons from 2018 to 2020. She also held various roles at Swinburne University of Technology, including Project and Data Analyst, Research Coordinator, and Research Centre Officer. These positions involved overseeing research initiatives, data analysis, and project management, contributing to her comprehensive expertise in managing academic and research-focused projects.
Educational Background in International Relations
Bridget O. holds a Master of International Relations from the University of Melbourne, earned between 2013 and 2014. Additionally, she completed a Study Intensive in International Relations at the University of Oxford in 2010 and a Bachelor’s degree in Political Science from Northern Illinois University from 2008 to 2011. Her academic background provides a deep understanding of global affairs and political dynamics, enhancing her ability to navigate complex organizational landscapes.
Project Management and Leadership Skills
Certified as a ScrumMaster®, Bridget O. excels in project management and leadership. She specializes in solving complex problems with innovative solutions, identifying project schedules, scopes, and budget estimations. Her skills also include risk mitigation, stakeholder management, and cross-functional project management. Bridget's capabilities in change leadership, budget development, forecasting, and performance monitoring ensure the successful execution and delivery of projects across various sectors.