Bruno Marta
About Bruno Marta
Bruno Marta is a Technical Account Manager at Talkdesk in Lisbon, Portugal, with a background in project management and technical analysis across various industries.
Company
Bruno Marta is currently employed at Talkdesk as a Technical Account Manager. He is based in Lisbon, Portugal, where he manages technical aspects of client accounts and works closely with both customers and internal teams to ensure seamless service delivery.
Title
Bruno Marta holds the position of Technical Account Manager at Talkdesk. His role involves oversight of technical operations related to customer accounts, aiming to leverage his technical knowledge to enhance client relationships and service quality.
Education and Expertise
Bruno Marta has a rich educational background with a Master of Engineering (M.Eng.) in Computer Programming from TU Wien, completed in 2011. Additionally, he earned another Master of Engineering (M.Eng.) in Electrical, Electronics and Communications Engineering from Instituto Superior Técnico, where he studied from 2005 to 2011. His extensive education supports his technical and analytical skills crucial to his current role.
Background
Bruno Marta started his career as a Web Developer at everis in 2012, working on Acredita Portugal. Over the years, he has taken roles ranging from Informatics at Elpor to Technical Specialist at everis on eSPap. His roles included working in IT for Novartis and later moving on to AGORA SYS as a Product Specialist and Project Manager. His varied experience across different industries and company sizes has honed his ability to balance technical skills with customer relations.
Achievements
Bruno Marta has demonstrated a robust career trajectory, advancing from a programmer to a Technical Account Manager. His journey includes pivotal roles such as Project Manager at AGORA SYS, where he managed projects efficiently, and Technical Specialist at everis, where he worked on significant accounts like eSPap and Novartis. His expertise is backed by advanced engineering degrees and a practical understanding of both pre and post-sales processes.