Byoung W. Cho
About Byoung W. Cho
Byoung W. Cho is a Commercial Account Executive II at Talkdesk, specializing in cloud-based communications and contact center solutions.
Current Role at Talkdesk
Byoung W. Cho currently holds the position of Commercial Account Executive II at Talkdesk. He joined the company in December 2021 and is responsible for providing cloud-based communications and contact center solutions to small to mid-market sized businesses. His work is primarily focused in San Jose, California.
Previous Experience at 8x8
Before joining Talkdesk, Byoung W. Cho worked at 8x8 for several years in various roles. He began his tenure at 8x8 as an Account Executive from 2016 to 2021 in San Jose, California. He then moved on to become a Senior Account Executive from 2019 to 2021, based in Minneapolis, Minnesota. Later, he took on the role of Senior Channel Account Executive in 2021, which he held for 8 months.
Career at T-Mobile
Byoung W. Cho's career includes significant experience at T-Mobile. He served as a Retail Sales Associate from 2006 to 2009 and again from 2011 to 2015. He was also a Retail Assistant Manager from 2009 to 2011 and from 2015 to 2016. Through these roles, he gained substantial expertise in retail sales and management.
Education and Academic Background
Byoung W. Cho has pursued extensive academic qualifications. He earned a Bachelor's Degree in Psychology and a Minor in Business from San Jose State University. Additionally, he holds an Associate's Degree in Behavioral Sciences from De Anza College.
Specialization and Industry Focus
Specializing in cloud-based communications and contact center solutions, Byoung W. Cho focuses on UCaaS (Unified Communications as a Service), CCaaS (Contact Center as a Service), and CPaaS (Communications Platform as a Service). His professional endeavors are driven by the challenge of adapting to the rapidly changing communications and contact center industry.