Catarina Costa
About Catarina Costa
Catarina Costa is an Associate Product Manager at Talkdesk, with a background in data analytics, marketing, and strategic management.
Current Role at Talkdesk
Catarina Costa is currently working as an Associate Product Manager in the Data Cluster at Talkdesk. In this role, she applies her expertise in business intelligence to enhance key performance indicators (KPIs) and improve customer experience. Her responsibilities likely involve coordinating with cross-functional teams to manage data-related products and ensure their alignment with company objectives.
Previous Experience
Prior to her current role at Talkdesk, Catarina Costa served as a Corporate Manager at NOVA IMS Information Management School from 2019 to 2020. She also worked at Mindshare as a Project Manager from 2016 to 2019 and as a Data Analyst from 2013 to 2014. Additionally, she was a Data Analyst at GroupM from 2015 to 2016 and a Marketing and CRM Trainee at Parfümerie Douglas from 2012 to 2013. These roles have given her extensive experience working with brands in various industries, including pharmaceuticals, FMCG, entertainment, cosmetics, shopping malls, and universities.
Educational Background
Catarina Costa holds a Master's degree in Marketing Intelligence from NOVA IMS Information Management School, where she studied from 2014 to 2017. She also earned a Bachelor's degree in Information Management from the same institution, completing her studies from 2009 to 2012. Furthermore, she has a Bachelor's degree in Business Administration and Management from EUNCET, which she completed in 2012.
Skills and Expertise
Throughout her career, Catarina Costa has developed a strong background in strategic marketing, creativity, and branding. She combines these skills with her expertise in data analytics to devise innovative strategies for brands. Catarina is passionate about understanding human behavior and has honed her emotional intelligence to quickly adapt and overcome challenges. Her work experience spans various sectors, providing her with a well-rounded approach to marketing and business intelligence.