Catarina Pereira
About Catarina Pereira
Catarina Pereira is a Senior Information Security professional at Talkdesk in Portugal with over 16 years of experience in operational processes and people management.
Current Role at Talkdesk
Catarina Pereira currently serves as a Senior Information Security professional at Talkdesk in Portugal. In this role, she coordinates third-party security and privacy due diligence programs. She also defines and automates KPI monitoring to improve business operations. Catarina is responsible for identifying gaps in daily operations through process mapping and implementing improvements. She manages process changes through clear process definition and communication.
Previous Positions at Talkdesk
Before her current role, Catarina Pereira worked as an Information Security Specialist at Talkdesk from 2019 to 2022 in Portugal. During her tenure, she contributed to the enhancement of the company's security posture and worked on various initiatives related to information security management. Her previous experience at the company has solidified her expertise in ensuring the security and privacy of Talkdesk's information systems.
Experience at Veniam
Catarina Pereira has held multiple roles at Veniam. She was the Head of Site Operations for 8 months in 2019, where she managed the day-to-day operations of the site. Prior to that, she served as the G&A Manager from 2017 to 2018 for a year, overseeing general and administrative functions. From 2014 to 2017, Catarina worked as the COO/CFO Executive Assistant, assisting the executives in financial and operational matters.
Educational Background
Catarina Pereira has an extensive educational background. She holds a Bachelor's degree in Information Science from the Faculdade de Engenharia da Universidade do Porto, completed in 2005. Additionally, she has pursued various certifications, including a Lean Six Sigma Black Belt from both Udemy and Academy Amsterdam, and multiple qualifications in quality, innovation, and project management from institutions such as Porto Business School, IDIT, and COTEC Portuguesa, among others.
Professional Development and Continuous Learning
Catarina Pereira is committed to continuous learning and professional development. She has successfully implemented ISO 9001, ISO 27001, and NP4457 standards in multiple companies to enhance productivity and quality. Catarina enjoys exploring parallel disciplines to deepen her domain expertise. She has taken numerous courses and workshops in leadership, innovation, and management, and uses her coaching background to effectively manage and nurture team members.