Charles T.
About Charles T.
Charles T. is an Enterprise Account Executive at Talkdesk with extensive experience in sales and technology across various industries.
Title and Current Position
Charles T. is an Enterprise Account Executive at Talkdesk. His role involves engaging with enterprise-level clients, ensuring seamless communication and strategic solutions to meet their business needs.
Previous Roles and Experience
Charles T. has accumulated extensive experience in various roles over the past years. He served as Account Director - Financial Services at Pindrop from 2022 to 2024. Prior to that, he managed Global Strategic Accounts at Amazon Web Services (AWS) from 2020 to 2022. His career also includes roles such as Enterprise Account Executive at LogicMonitor (2018-2020) and SAP (2015-2018), and Enterprise Sales Specialist at CDNetworks (2012-2015). He began his career as a Sales Executive at Ricoh Company Ltd. and a Business Development Manager at Confirmit.
Education and Language Proficiency
Charles T. was educated at London Metropolitan University and SOAS University of London. He is fluent in Mandarin and French, which enhances his ability to communicate with a diverse client base effectively.
Sales Methodologies and Specializations
Charles T. is trained in MEDDIC and Challenger Sale methodologies, ensuring a strategic approach to sales. He specializes in Business Value Engineering and ROI calculation (BVA), helping clients understand the financial benefits of solutions offered.
Technical Skills and Industry Knowledge
Charles T. possesses expertise in Cloud Computing/SaaS, DevOps, and Site Reliability Engineering, contributing to businesses' digital transformation and operational efficiency. His knowledge extends to Blockchain, Cryptocurrency, and Big Data technologies like Hadoop. Additionally, he is skilled in Customer Identity Management and Biometrics, and experienced with Social Media integrations such as Facebook Login and Analytics.