Christina Gates
About Christina Gates
Christina Gates is the Internal & External Communications Leader at Talkdesk, with extensive experience in product marketing and communications.
Current Position at Talkdesk
Christina Gates currently serves as the Internal & External Communications Leader at Talkdesk. Her role involves managing communication strategies both within the company and externally to stakeholders and the public. This position leverages her extensive experience in product marketing and communications to enhance Talkdesk’s brand presence and internal communication efficiency.
Previous Roles at Talkdesk
Before her current role, Christina Gates held multiple key positions at Talkdesk. She was the VP of Industry Marketing and Industry Product Marketing from 2021 to 2024, overseeing marketing strategies across various industries. From 2020 to 2021, she served as the Senior Product Marketing Director, and prior to that, she was the Product Marketing Director from 2019 to 2020 in a remote capacity. Her tenure at Talkdesk is marked by significant contributions, including the successful launch of 20 products in 20 weeks during the COVID-19 pandemic.
Career at Genesys
Christina Gates worked at Genesys from 2017 to 2019 as a Product Marketing Director in the Raleigh-Durham, North Carolina Area. She earlier held the role of Senior Product Owner for a brief period in 2016. She was responsible for driving the product marketing strategy and leading teams to achieve business goals in a highly competitive market.
Roles at Interactive Intelligence and Trident Marketing
Prior to her time at Genesys, Christina Gates worked as a Senior Project Manager at Interactive Intelligence from 2014 to 2016. Her responsibilities included managing complex projects and ensuring timely delivery. Before that, she was a Project Manager at Trident Marketing in 2014 and served as a Social Media Specialist from 2013 to 2014, focusing on enhancing the company's social media presence.
Education Background
Christina Gates has a robust educational background in English. She earned a BA in English from the University of North Carolina at Chapel Hill and an MA in English with a focus on Writing & Editing from the University of North Carolina at Greensboro. Her academic achievements have provided a solid foundation for her career in communications and marketing.
Initiatives and Recognitions
Christina Gates has led notable initiatives throughout her career. During her time at Talkdesk, she spearheaded a project that launched 20 products in 20 weeks, earning the Business Intelligence Group’s 'PR and Marketing Excellence' award in 2020. She also built a vertical marketing motion in 2021, which significantly contributed to a 20+% YoY growth in new logo pipeline and was recognized in the Gartner Magic Quadrant in 2022.