Christina Tonkonogaya
About Christina Tonkonogaya
Christina Tonkonogaya is a Senior Technical Support Representative at Talkdesk in the San Francisco Bay Area, with a background in Information Systems and a Bachelor of Business Administration from San Francisco State University.
Title at Talkdesk
Christina Tonkonogaya currently holds the position of Senior Technical Support Representative at Talkdesk, a role she performs in the San Francisco Bay Area.
Previous Roles at Talkdesk
Before becoming a Senior Technical Support Representative at Talkdesk, Christina Tonkonogaya served as a Technical Support Specialist I from 2019 to 2021. During these two years, she gained significant experience in handling technical issues and support queries.
Professional History at Kiva and Ross Stores, Inc.
Christina Tonkonogaya worked at Kiva as an IT Help Desk Intern from 2018 to 2019, a role she held for seven months. Prior to this, she was a Retail Associate at Ross Stores, Inc. for six years, from 2014 to 2020, in the San Francisco Bay Area.
Educational Background
Christina Tonkonogaya completed her Bachelor of Business Administration (BBA) in Information Systems at San Francisco State University. She pursued her studies from 2013 to 2018.
Technical Proficiencies
Christina Tonkonogaya has experience working with various SAP tools, including SAP Business Explorer, SAP Lumira, and SAP Data Warehouse. She is proficient in using software such as Microsoft Excel, Word, PowerPoint, and Project. She is familiar with programming languages and tools like HTML, CSS, SQL, Java, C#, Photoshop, Microsoft Access, Visible Analyst, and Swift 3, and has worked with development environments like Dreamweaver, Microsoft Visual Studio, and XCode.
Language Skills
Christina Tonkonogaya is fluent in both English and Russian.