Daniel Lopes
About Daniel Lopes
Daniel Lopes is a Product Writer at Talkdesk in Lisbon, Portugal, with a diverse background in technical writing, translation, and education.
Company
Daniel Lopes currently works at Talkdesk as a Product Writer in Lisbon, Portugal. He began his tenure at Talkdesk in January 2020 and has transitioned from his earlier roles within the company. His previous position at the same company was as a Technical Writer, where he worked for one year from 2019 to 2020.
Previous Titles and Roles
Daniel Lopes has held various roles throughout his career. He started as a Project Manager at Cision Portugal from 2011 to 2014, followed by an English Teacher position at Wall Street English in Funchal, Portugal, from 2014 to 2016. Additionally, he worked at RTP as a Subtitling and Audio Description Specialist for one year (2016-2017). Before his current role at Talkdesk, he was a Technical Writer at 360imprimir from 2017 to 2019.
Educational Background
Daniel Lopes has a diverse educational background. He holds an M.A. (Hons) in Translation from Universidade de Coimbra, completed between 2010 and 2013. He also achieved a B.A. in Modern Languages – English and Italian from the same university, earned between 2007 and 2010. Furthermore, he participated in an Erasmus Exchange Program at The University of Edinburgh in 2009. He also has a B2 level certification in Italian Language and Culture from Università per Stranieri di Perugia, obtained in 2007. Daniel completed an Internship in Translation and Subtitling at Polytechnic of Leiria from 2011 to 2012 and achieved a Certificate in Education (CCP) from Unicenter Skills Gym Coimbra in 2012.
Experience in Technical and Product Writing
Daniel Lopes has substantial experience in both technical and product writing. He served as a Technical Writer at 360imprimir for two years, from 2017 to 2019, in Lisbon, Portugal. He then joined Talkdesk as a Technical Writer in 2019, transitioning to his current role as a Product Writer in January 2020. His experience spans across creating detailed documentation and user guides, showcasing his expertise in technical communication.
International Academic and Professional Experience
Daniel Lopes has international academic and professional experience. He participated in an Erasmus Exchange Program at The University of Edinburgh in 2009, where he broadened his cultural and academic perspectives. Professionally, he has worked in various capacities in Lisbon and Funchal, and his role as an English Teacher at Wall Street English further underscores his international exposure. His B2 certification in Italian from Università per Stranieri di Perugia also highlights his linguistic proficiency.