Danny Orrick
About Danny Orrick
Danny Orrick is a Strategic Customer Success Manager at Talkdesk in the Denver Metropolitan Area, with extensive experience in telecommunications and financial services.
Title
Danny Orrick holds the title of Strategic Customer Success Manager. He currently works in this role at Talkdesk in the Denver Metropolitan Area, where he has been employed since December 2021.
Professional Experience at Talkdesk
Danny Orrick joined Talkdesk in December 2021 as a Strategic Customer Success Manager. Based in the Denver Metropolitan Area, he is responsible for overseeing customer success strategies, ensuring customer satisfaction, and driving client engagement within the company’s framework.
Previous Roles at Vonage
At Vonage, Danny Orrick served as the Customer Success Director - Enterprise from 2016 to 2021, a role in which he directed enterprise-level customer success initiatives. Prior to that, he was a Sr. Professional Services Consultant from 2014 to 2016, focusing on professional services delivery and client relationship management.
Experience at First Data Corporation
Danny Orrick worked at First Data Corporation for a total of 10 years. From 2011 to 2014, he was the Director of Client Services in Greenwood Village, Colorado. He also served as Operations Manager from 2004 to 2011, with responsibilities in operations management and client relations.
Education and Expertise
Danny Orrick holds a Master’s Degree in Divinity/Ministry from Denver Seminary and a Bachelor’s Degree in Psychology from the University of California, Davis. He is skilled in Customer Relationship Management (CRM), Team Building, Staff Development, Project Management, and Leadership, with extensive experience in the telecommunications and financial services industries.