Derris Vandivort
About Derris Vandivort
Derris Vandivort is the Director of Technical Account Management at Talkdesk, with extensive experience in technical support and account management. He has also worked in proxy research, legal assistance, and English teaching, and holds a BA in Chinese from the University of California, Berkeley.
Current Role at Talkdesk
Derris Vandivort serves as the Director of Technical Account Management at Talkdesk. In this role, he leads a team responsible for managing the technical aspects of client accounts, ensuring seamless integration and functionality of Talkdesk solutions. His responsibilities likely include overseeing technical support, ensuring client satisfaction, and driving the strategic direction of the technical account management team.
Talkdesk Career Progression
Derris Vandivort has built a robust career at Talkdesk, starting as a Technical Support Representative in 2015. Over the next six years, he advanced through multiple roles including Senior Technical Support Representative, Technical Support Team Lead, Technical Support Manager, Senior Technical Support Manager, and Senior Manager of Technical Account Management. His progressive career at Talkdesk highlights his extensive experience and expertise in technical support and account management within the company.
Past Experience at Glass, Lewis & Co.
Before joining Talkdesk, Derris Vandivort worked at Glass, Lewis & Co. as a Senior Proxy Research Analyst, focusing on Asia Proxy Research for three years. He initially served as a Research Associate in the same department, where he supported research initiatives and contributed to the firm's analysis of proxy materials for companies in Asia.
Education and Language Studies
Derris Vandivort has a diverse educational background with a focus on language studies. He graduated from the University of California, Berkeley with a Bachelor's degree in Chinese. Additionally, he studied at Beijing Normal University, focusing on Chinese language, and at L’Université Michel de Montaigne, Bordeaux III, where he studied French. His education underscores a strong proficiency in both Chinese and French languages.
Early Career and Teaching Experience
In the early stages of his career, Derris Vandivort worked as a Legal Assistant at Harbinson Tune Kasselik for two years, gaining valuable experience in the legal field. Additionally, he spent a year in Beijing, China, teaching English at ABC Foreign Language Training School. This role allowed him to immerse himself in the local culture while contributing to the education of his students.