Diana Coelho
About Diana Coelho
Diana Coelho is a Product Operations Manager at Talkdesk in Portugal with extensive experience in sales and operations roles at major companies like Meta and Microsoft.
Title and Current Role
Diana Coelho is currently serving as a Product Operations Manager at Talkdesk in Portugal. In her role, she oversees product operations to streamline processes and improve efficiencies within the organization.
Professional Background
Diana Coelho has an extensive background in sales and operations management, with notable positions at major companies. From 2021 to 2022, she worked as a Sales Operations Manager at Workplace from Meta in Dublin, Ireland. Prior to that, she held roles at Microsoft including Sales Operations & Business Manager from 2018 to 2020 and Sales Operations Manager from 2017 to 2018, also in Dublin. Her earlier experience includes working as a Market & Sales Operations Analyst at Symphony RetailAI and as a Customer Success Manager and Sales Operations Analyst at ServiceSource.
Education and Certifications
Diana Coelho holds a Higher Diploma in Science in Data Analytics from the National College of Ireland, completed from 2015 to 2016. She also holds a Bachelor of Science from Universitat de València and a Bachelor of Business Administration from Instituto Superior de Contabilidade e Administração do Porto. Additionally, she has earned certifications in Sales Challenger techniques and Prosci change management.
Years of Experience
With over 8 years of experience, Diana Coelho has specialized in building, scaling, and operating go-to-market functions for leading companies, including significant roles at Facebook and Microsoft. Her comprehensive experience supports her current role in product operations, where she continues to drive business success.