Diego Orbe
About Diego Orbe
Diego Orbe is a Solution Engineer at Talkdesk, Founder of Lifesaving Pros, and Leadership Instructor Trainer at Lifesaving Society Ontario, with extensive experience in telecommunications and business process solutions.
Title
Diego Orbe is a Solution Engineer at Talkdesk. His current role, which began on April 1, 2021, leverages his extensive experience in UC, CC, Cloud, and Collaboration Solutions. Diego is instrumental in developing innovative and transformative solutions, especially in the realm of communication and business processes.
Company
In addition to his current position at Talkdesk, Diego Orbe is the Founder of Lifesaving Pros, where he is pivotal in shaping the company's direction. He also serves as a Leadership Instructor Trainer at Lifesaving Society Ontario. Previously, Diego has had stints at Avaya, PricewaterhouseCoopers, and Westin Hotels & Resorts. His tenure at Avaya was particularly noteworthy, where he spent 20 years as a System Engineer.
Education and Expertise
Diego Orbe has a robust educational background, having studied Engineering at Escuela Politécnica Nacional and continuing his education at Ryerson University’s G. Raymond Chang School of Continuing Education. He holds a PMP certification, further solidifying his expertise in project management. Diego is passionate about new technology and seamless business processes and has deep knowledge in areas such as UC, CC, Cloud, and Collaboration Solutions.
Background
Diego Orbe's extensive background in the telecommunications industry includes significant roles at renowned companies. He started his career as a Telecom Tech at Westin Hotels & Resorts from 1991 to 1995. He then advanced to Sr. Telecom Analyst at PricewaterhouseCoopers, where he worked from 1995 to 2000. Subsequently, Diego spent 20 years at Avaya as a System Engineer, gaining in-depth experience in virtual office solutions before moving to his current roles.
Achievements
Diego Orbe has a distinguished track record of facilitating communication and business process solutions that significantly improve bottom-line performance for Fortune 500 enterprises. Known for his ability to connect with decision-makers and build long-term customer relationships, Diego excels in clearly laying out innovative and transformative solutions. His engaging presentations and demonstrations have been pivotal in his career success.