Edite Amorim
About Edite Amorim
Edite Amorim is the R&D Analytics & Forecasting Director at Talkdesk, with over a decade of experience in HR and analytics roles.
Current Role at Talkdesk
Edite Amorim currently serves as the R&D Analytics & Forecasting Director at Talkdesk. In this role, she is instrumental in shaping the strategic direction of analytics and forecasting within the company. Her responsibilities likely include overseeing data analysis initiatives, developing predictive models, and ensuring the efficient operation of research and development analytics to support Talkdesk's business objectives.
Previous Roles at Talkdesk
Before becoming the R&D Analytics & Forecasting Director, Edite Amorim held several senior positions at Talkdesk. From 2020 to 2022, she was the Senior Manager of R&D Operations, Analytics, and Forecasting. In 2020, she briefly served as the People Analytics Senior Manager, and before that, she was the People Analytics & Compensation & Benefits Manager for nine months. Additionally, she worked as the HR Operations Manager in 2019 and as an HR Coordinator from 2018 to 2019. These roles primarily based in Porto, Portugal, illustrate her extensive experience and contributions to the company across different domains.
Human Resources Experience
Edite Amorim has over a decade of experience in human resources and analytics roles. She began her career at Sonae, where she served as the HR Analytics Coordinator from 2010 to 2018. Her work at Sonae, a company known for its diverse business portfolio, provided her with valuable experience in coordinating HR analytics. This role involved gathering and analyzing workforce data to support strategic HR decisions, which set the foundation for her later career in analytics and forecasting.
Educational Background
Edite Amorim completed her studies at Universidade da Maia - UMAIA, where she graduated in Human Resources Management/Personnel Administration. Her four years of academic training, from 1991 to 1995, equipped her with the knowledge and skills needed for her extensive career in HR and analytics. Her educational background provides a solid foundation for her expertise in both human resources and data-driven decision-making.
Career Progression at Talkdesk
Starting as an HR Coordinator in 2018, Edite Amorim has shown remarkable versatility and adaptability by transitioning into various analytics and forecasting roles at Talkdesk. Her career progression from HR Operations Manager to senior positions in R&D Operations and People Analytics signifies her ability to take on increasing responsibilities and her depth of understanding of the company's operations and culture. Her long tenure at Talkdesk, over five years, is a testament to her commitment and integral role in the company's success.