Elliott Dykes
About Elliott Dykes
Elliott Dykes is the Vice President of Global People Operations & Total Rewards at Talkdesk, with extensive experience in HR strategy, operations, and technology management.
Current Role at Talkdesk
Elliott Dykes is serving as the Vice President of Global People Operations & Total Rewards at Talkdesk, located in Atlanta, Georgia, United States. In this role, he leads People Operations, Recruiting Operations, Total Rewards, Facilities, International Expansion, HR PMO, and Analytics for over 2100 employees globally. He is responsible for creating strategies, resourcing, and implementing plans to operationalize medium-scale and transformational HR changes.
Past Roles at McKesson
Before his tenure at Talkdesk, Elliott Dykes held several key positions at McKesson. From 2018 to 2021, he operated as the Senior Director People Operations, Shared Services in Alpharetta, GA. Between 2017 and 2018, he was the Director of Benefits, Leaves, and Global Mobility in the Greater Atlanta Area. Early in 2017, he served as Director of Operations - Talent Acquisition for five months. From 2015 to 2017, he was Senior HR Program Lead in the Greater Atlanta Area.
Experience at Aon Hewitt
Elliott Dykes worked extensively at Aon Hewitt. From 2008 to 2015, he was a Senior HR Effectiveness Consultant, where he consulted with over 50 Fortune 1000 clients to improve HR delivery. In 2007 and 2008, he took on the role of Client Acceptance Manager. From 2006 to 2007, he served as Systems Analyst in the Greater Atlanta Area. In 2005, he gained international experience working as a Health and Welfare Business Analyst for nearly a year in New Delhi, India.
Educational Background
Elliott Dykes earned his IMBA from the University of South Carolina’s Darla Moore School of Business, completing the program between 2000 to 2002. Additionally, he holds a Bachelor of Science (B.S.) from Clemson University.
HR Strategy and Process Improvement Expertise
Elliott Dykes has significant expertise in HR Strategy, Service Delivery Model assessments, Shared Service Center implementation and optimization, Organizational and Process Design, HR Technology Vendor Selections, and Performance Management. His operational leadership experience extends to Call Centers, Workforce Administration, Benefits Administration, Recruiting, Leaves, and Global Mobility. He has led large project transformations involving business case development, technology change, process design, organizational/role design, and change management.