Filipe Miranda
About Filipe Miranda
Filipe Miranda is a Software Engineer at Talkdesk in Porto, Portugal, specializing in BPM projects and document management for insurance companies.
Current Role at Talkdesk
Filipe Miranda is a Software Engineer currently working at Talkdesk in Porto, Portugal. In his role, he leads the Project Delivery Team, focusing on Business Process Management (BPM) projects and Document Management specifically for insurance companies. His responsibilities include requirements analysis, code development, and software delivery for BPM implementations. He also provides ongoing support and evolution for these implementations, ensuring they continue to meet the needs of the insurance sector.
Past Experience at i2S Insurance Knowledge
Before joining Talkdesk, Filipe Miranda worked at i2S Insurance Knowledge from 2000 to 2022, a span of 22 years, in the Porto Area, Portugal. He held the roles of Software Architect and Product Owner. During his tenure, he was deeply involved in software delivery and played a key role in developing products for the insurance industry.
Early Career at Tecnidata
In 2000, Filipe Miranda worked at Tecnidata for 2 months as Technical Support in Vila do Conde, Portugal. This experience was one of his earliest professional engagements in the software industry, providing a foundation for his later roles.
Educational Background
Filipe Miranda studied at Universidade do Minho where he completed his Graduation and achieved a Licenciatura in Informática de Gestão. This educational background provided him with the foundational knowledge and skills in information systems management that he has applied throughout his career.