Francisca De Faria E Castro
About Francisca De Faria E Castro
Francisca De Faria E Castro is a Training Video Specialist II at Talkdesk, with a diverse background in film studies, communication sciences, and experience in multiple countries.
Current Position at Talkdesk
Francisca De Faria E Castro holds the position of Training Video Specialist II at Talkdesk. She has been working remotely in this role since February 2021. Her responsibilities include creating training content for Talkdesk Academy, producing videos, and developing quizzes to enhance the learning experience.
Previous Experience at Talkdesk
Before her current position, Francisca worked as a Training Video Specialist at Talkdesk from 2020 to 2021. During her 11-month tenure in the Lisbon Area, Portugal, she gained invaluable experience in creating and managing training content.
Past Roles and International Experience
Francisca has a rich professional background with experience in multiple roles and countries. She worked as a Web Content Writer at 2iventures in Budapest, Hungary for seven months in 2019. She also has experience as an Assistant/Intern at Cinema St. Louis in St. Louis, USA, and as an Archivist/Intern at Cinemateca Portuguesa - Museu do Cinema in Lisbon, Portugal. Additionally, she served briefly as a Sub-editor/Intern at Tourism India Magazine in India and as a Museum Guide at Museu Carlos Machado in the Azores, Portugal.
Educational Background
Francisca has an extensive academic background. She earned her M.Phil. in Film Studies – Theory History Practice from Trinity College Dublin, completing her studies in 2018. Prior to that, she spent 11 months at Université catholique de Louvain studying Information et Communication as part of an Erasmus program. She also holds a Bachelor's degree in Communication Sciences from Universidade Nova de Lisboa, where she studied from 2013 to 2017.
Expertise and Skills
Francisca's professional journey showcases her expertise in various areas, including film studies, communication sciences, and information and communication. Her roles have ranged from content creation and training to archival work and museum guidance. This diverse background equips her with a unique set of skills, making her proficient in both creative and informational disciplines.