Fred Li
About Fred Li
Fred Li is the Director of Product Management at Talkdesk in the San Francisco Bay Area, with extensive experience in product management and software engineering across various companies.
Professional Role at Talkdesk
Fred Li currently holds the position of Director of Product Management at Talkdesk in the San Francisco Bay Area. Previously, he worked as a Principal Product Manager at Talkdesk in 2021. In his role, he focuses on utilizing data-driven decision-making processes to enhance product adoption rates. His responsibilities include overseeing the development and implementation of product strategies and managing cross-functional teams to achieve successful project completions.
Previous Work Experience in Product Management
Before his tenure at Talkdesk, Fred Li served in various product management roles across multiple companies. He has been a Product Management Leader and Startup Advisor at several startups from 2020 to 2021 in the San Francisco Bay Area. Earlier, he worked as a Senior Product Manager at Zendesk for two months from 2019 to 2020 and at Alibaba Group from 2014 to 2019. At Zendesk and Alibaba, he contributed to launching a cloud-based service utilized by over 22 million users and integrating machine learning algorithms into mobile applications, respectively.
Academic Background
Fred Li holds an MBA from UCLA Anderson School of Management, achieving his degree between 2008 and 2010. Additionally, he earned a Bachelor of Science in Computer Science from Peking University. His combined expertise in management and technology is reflected in his approach to product development and management, emphasizing data analytics and agile methodologies.
Early Career and Engineering Roles
Fred Li began his career as a Software Engineer at Founder International from 2000 to 2001. He then advanced to the role of Engineering Manager/Senior Software Engineer at Senselock Software Technology Co., Ltd., where he worked from 2002 to 2008. During these years, he developed a strong background in internet security, contributing to securing mobile technologies and embedded systems.
Leadership and Mentorship
Throughout his career, Fred Li has consistently demonstrated commitment to leadership and mentorship. He regularly mentors junior product managers and engineers, fostering a culture of continuous learning and development. His leadership extends to managing cross-functional teams and leading multiple scrum teams to successful project completions, reflecting his extensive experience with agile methodologies.