Haris Iqbal
About Haris Iqbal
Haris Iqbal is the Director of Product Management for Talkdesk Cases and Feedback, based in the San Francisco Bay Area. He has extensive experience in product management and consulting, having worked at companies such as Cleo, OODA Health, Clarify Health Solutions, Castlight Health, and PwC consulting.
Current Role at Talkdesk
Haris Iqbal serves as the Director of Product Management for Talkdesk Cases and Feedback. Since joining Talkdesk in January 2022, he has been leading product initiatives from the San Francisco Bay Area. His responsibilities include overseeing the development and management of customer case handling and feedback collection tools. This role leverages his extensive experience in product management and strategic planning.
Professional Experience
Haris Iqbal has a diverse background with several leadership roles in product management across various companies. Before joining Talkdesk, he was the Senior Product Manager for Care Platform at Cleo in the San Francisco Bay Area from 2020 to 2022. He also worked at OODA Health as a Product Manager for OODAPay in 2020 and at Clarify Health Solutions as a Product Manager for AIML from 2018 to 2020. Earlier in his career, he was involved in product operations and strategic partnerships at Castlight Health from 2017 to 2018. Haris also spent five years as a Senior Consultant at PwC consulting and started his career with a three-year internship at the Department of Veterans Affairs in Palo Alto, CA.
Education and Expertise
Haris Iqbal holds a Bachelor of Arts (B.A.) in Business Economics from UC Irvine. His educational foundation in economics has been instrumental in shaping his strategic and analytical skills, which he has applied throughout his career in various product management and consulting roles. Haris has significant expertise in AI and machine learning product management, gained during his tenure at Clarify Health Solutions, and has a solid background in strategic partnerships and product operations from his role at Castlight Health.
Early Career
Haris Iqbal began his career with a three-year internship at the Department of Veterans Affairs in Palo Alto, CA. This early experience provided him with foundational skills in program support and administrative functions, paving the way for his subsequent roles in consulting and product management. His early exposure to the intricacies of the public sector has contributed to his adeptness in managing complex projects and strategic initiatives.