Haseeb Ahmad
About Haseeb Ahmad
Haseeb Ahmad is a Salesforce Developer with over 10 years of experience in customer service and technical support, having worked in various international locations including Germany, the United Kingdom, and Pakistan.
Current Role as Salesforce Developer
Haseeb Ahmad is currently employed as a Salesforce Developer at Talkdesk in San Francisco, California, United States. His expertise lies in Salesforce development, where he integrates his strong technical skills with his extensive experience in customer service and technical support.
Professional Experience and Career History
Haseeb Ahmad has accumulated over 10 years of experience in customer service and technical support. He served as a Senior Technical Support Specialist at Sellbytel Group for 11 months in Nuremberg, Bavaria, Germany. Prior to that, he worked as a Customer Service Manager at Tk Maxx in the United Kingdom for 6 years. He also has experience as a Team Supervisor - Technical Support at Warid Telecom in Lahore, Punjab, Pakistan for 1 year.
Educational Background and Expertise
Haseeb Ahmad holds multiple degrees from prestigious institutions. He achieved a Master of Arts in English Language and Literature from the University of the Punjab between 2011 and 2012. He also earned a Master of Science in Mathematics from the same university between 2009 and 2010. Additionally, he studied at London Business School from 2010 to 2012. He completed his Bachelor's degree from the University of the Punjab from 2007 to 2009.
Skills and Competencies
Haseeb Ahmad is skilled in Salesforce development, team management, customer service, customer satisfaction, and technical support. His experience includes working in diverse international locations such as Germany, the United Kingdom, and Pakistan, providing him with a broad perspective on customer service and teamwork.
Background in Outsourcing/Offshoring Industry
Haseeb Ahmad has a strong background in the outsourcing and offshoring industry. His roles at Sellbytel Group and at Warid Telecom have equipped him with significant experience in technical support and team leadership within this sector.