Inês C.
About Inês C.
Inês C. is a Senior Knowledge Manager at Talkdesk, with a background in translation, localization, and technical writing.
Title and Current Role
Inês C. holds the position of Senior Knowledge Manager at Talkdesk. In her current role, she manages a knowledge base and leads a team of writers. Her responsibilities include overseeing content creation and ensuring the accuracy and availability of knowledge resources needed for the company's operations.
Previous Positions at Talkdesk
Inês C. has held multiple positions at Talkdesk over the years. From 2020 to 2021, she worked as a Knowledge Manager in Lisbon, Portugal. Prior to that, she served as Senior Knowledge Specialist & Team Lead for 11 months. She also worked as a Technical Writer II for 6 months and as a Knowledge Specialist for 2 years, all in Lisbon.
Experience in Translation and Localization
Before transitioning to the tech sector, Inês C. spent nearly a decade in the translation and localization industry. She worked as a Senior Project Manager and Project Manager at translate plus in London. Additionally, she held roles as Transcreation Account Manager at Hogarth Worldwide, Translation Project Coordinator at Imparta, and as an In-house Translator and Language Specialist at Glossarium in Lisboa.
Educational Background
Inês C. completed her Bachelor of Arts (B.A.) Hons at Universidade Nova de Lisboa, where she specialized in Languages and Literature. Her academic background played a pivotal role in her career in both translation and the tech industry, combining her interests in languages and technology into her professional life.
Transition to Technology Sector
Leveraging her extensive background in translation and localization, Inês C. successfully transitioned into the tech world. Her move from translation projects to technology-focused roles, such as a Technical Writer and now Senior Knowledge Manager, exemplifies her ability to integrate her linguistic skills with technological expertise.