Jake Burner
About Jake Burner
Jake Burner is an Account Executive II at Talkdesk and a Career Counselor at the Wisconsin Army National Guard, with a background in the SaaS industry and a B.S. in Marketing from Winona State University.
Current Role at Talkdesk
Jake Burner is currently serving as an Account Executive II at Talkdesk, a position he has held since March 1, 2022. In this role, he is based in Madison, Wisconsin, United States, where he focuses on handling various sales responsibilities and managing client relationships. Talkdesk is known for its cloud-based contact center software which helps organizations increase customer satisfaction while keeping operational costs low.
Previous Experience at Zendesk
Prior to joining Talkdesk, Jake amassed significant experience at Zendesk. His roles varied from Commercial Account Executive for 2 months in 2022 to Senior SMB Account Executive from 2021 to 2022, and SMB Account Executive from 2019 to 2021. During his tenure at Zendesk, he was responsible for managing a high volume of accounts and working closely with enterprise clients to optimize the usage of Zendesk's SaaS products.
Current Role in the Wisconsin Army National Guard
Jake Burner is also serving in the Wisconsin Army National Guard in multiple capacities such as Career Counselor, Retention Non-Commissioned Officer, and Combat Engineer. Based in Onalaska, WI, he is experienced in guiding military personnel in their career paths and retention strategies while also being skilled in combat engineering operations.
Educational Background
Jake Burner's academic foundation is rooted in his studies at Winona State University, where he earned a Bachelor of Science (B.S.) in Marketing. He attended the university from 2012 to 2016. His educational background in marketing has equipped him with essential skills in sales, communication, branding, and management, which he applies in his professional roles.
Skills and Expertise in SaaS and Military Industry
Jake has a strong background in the SaaS industry, with proven experience in managing a high volume of accounts and working with large enterprise corporations. He is also a skilled Career Counselor in the military industry. His skill set includes sales, communication, management, leadership, and branding, which he combines effectively in both his civilian and military roles.