Jennifer O.
About Jennifer O.
Jennifer O. is the Revenue Enablement Manager at Talkdesk in Lisbon, Portugal, with a background in business development, sales operations, and market research.
Title
Jennifer O. is currently the Revenue Enablement Manager at Talkdesk in Lisbon, Portugal. She brings extensive experience and expertise to this position, having previously worked in various roles within the company.
Company
Currently working at Talkdesk, Jennifer O. has been instrumental in leading and managing revenue enablement initiatives. Before becoming the Revenue Enablement Manager, she served as the Senior Revenue Enablement Specialist at Talkdesk from 2021 to 2023. In her current position, she focuses on designing learning paths and creating content tailored to revenue enablement.
Education and Expertise
Jennifer O. holds a Full-time Master of Business Administration (MBA) from Esade. She also earned a Bachelor’s Degree in International Political Economy from Georgetown University. Additionally, she studied abroad at Università Cattolica del Sacro Cuore in the Facoltà di Scienze Politiche. Her fluency in four languages enhances her capability to communicate effectively and train across diverse regions.
Background
Before her tenure at Talkdesk, Jennifer O. accumulated broad experience in various roles. She worked at Zinier as Business Development and Sales Operations, Europe, from 2019 to 2021. She also had short stints at Colvin and Telefonica in Barcelona, Spain. Earlier in her career, she spent three years as a Senior Analyst at Syntax in Greater New York City Area and as a Market Research Analyst at Robert D Niehaus, Inc in Santa Barbara, California.
Achievements
Jennifer O. has developed a comprehensive curriculum for global SDR training programs in collaboration with sales leaders. She facilitated pipeline driving events that generated over $1.3 million in pipeline within just three days. Her implemented onboarding program enabled new SDRs to achieve up to 300% of their quota in their first month. She organized and delivered training programs resulting in 8 SDRs undergoing certification, with 3 receiving accreditation via LinkedIn.