Joana M. Monteiro
About Joana M. Monteiro
Joana M. Monteiro is a Senior Project Manager & Delivery Lead at Talkdesk with extensive experience in project management, business analysis, and public relations.
Current Role at Talkdesk
Joana M. Monteiro is currently serving as the Senior Project Manager & Delivery Lead at Talkdesk. In this capacity, she operates remotely, overseeing project workflows and ensuring successful delivery of objectives. She leverages her extensive experience in project management to guide her team and drive results.
Previous Positions at Talkdesk
Before her current role, Joana M. Monteiro has held several positions at Talkdesk. She worked as a Project Manager from 2020 to 2022 and as Lead Solutions Consultant from 2019 to 2020. Prior to these roles, she served as Senior Solutions Consultant in 2019. During her tenure at Talkdesk, she has gained significant expertise in solution consulting and project management.
Experience at Stellaxius
Joana M. Monteiro worked at Stellaxius as a Salesforce Business Analyst from 2018 to 2019. During this time, she developed her skills in Salesforce solutions, contributing to the company's projects by managing business analysis and Salesforce integration tasks.
Business and Data Analysis Roles
Before her tenure at Stellaxius, Joana M. Monteiro gathered experience as a Business Analyst at BNP Paribas from 2016 to 2018 and as a Data Analyst at Europcar from 2014 to 2015. Her background in business and data analysis has equipped her with a comprehensive skill set, enabling her to analyze complex datasets and support business operations effectively.
Early Career in Public Relations
Joana M. Monteiro began her career in public relations and event management at Casino Lisboa. She worked as a Public Relations Assistant from 2012 to 2014 and as a Public Relations, Events and Operation Management Trainee in 2011. This early experience provided her with a foundation in public relations and event coordination.