João Eduardo Alpuim
About João Eduardo Alpuim
João Eduardo Alpuim is an Engineering Operations Data Analyst at Talkdesk, specializing in data integration and automation.
Professional Experience at Talkdesk
João Eduardo Alpuim is currently employed as an Engineering Operations Data Analyst at Talkdesk, working remotely from Portugal. In this role, he actively develops and executes data integration strategies and plays a crucial part in enhancing and expanding the Atlassian toolset within the organization. He collaborates with continuous improvement managers to automate manual status reporting and is responsible for managing ad-hoc reporting and analysis requests for the engineering team. Additionally, João is tasked with identifying and troubleshooting issues related to data connectors and integrations.
Previous Roles and Experience
Before joining Talkdesk, João Eduardo Alpuim worked at Bluepharma as a Data Analyst/Business Intelligence professional from 2020 to 2021 in Coimbra. His career also includes a position as a Data Analyst at 10.digital, focusing on the Licor Beirão account, where he served from 2019 to 2020. Prior to these roles, João interned at 10.digital as a Data Scientist for two months and at Liminal - MarTech Experts as a Data Analyst for four months in 2019.
Educational Background
João Eduardo Alpuim holds a Bachelor of Engineering (BE) degree in Software Engineering with a focus on Management and Data Analytics from Instituto Superior de Engenharia de Coimbra. This educational background has equipped him with the technical and analytical skills necessary for his roles in data analysis and engineering operations.
Certifications and Skills
João Eduardo Alpuim is a Certified Scrum Master accredited by Scrum.Org, which underscores his proficiency in agile project management. Additionally, he holds the Microsoft DA-100 certification for Power BI, showcasing his expertise in data visualization and business intelligence tools. These certifications reflect João's commitment to professional development and his capability in managing and analyzing complex data sets.