João França
About João França
João França is a Senior Engineering Manager at Talkdesk with a background in Data Science and Software Engineering, and a strong interest in customer behavior prediction using Machine Learning.
Current Role at Talkdesk
João França currently holds the position of Senior Engineering Manager at Talkdesk, working remotely from Portugal. His role involves overseeing engineering projects and guiding teams to deliver high-quality software solutions. He applies his extensive background in data science and software engineering to enhance the company's technological capabilities.
Previous Positions at Talkdesk
Before ascending to his current role, João França served as the Data Science / Engineering Manager at Talkdesk from 2020 to 2022. During this period, also working remotely from Portugal, he focused on integrating data science methodologies with engineering processes to optimize business outcomes.
Experience at ELSA, Corp
From 2019 to 2020, João França worked as the Lead User Analytics Data Scientist at ELSA, Corp in a hybrid role based in Lisbon, Portugal. In this position, he specialized in analyzing user data to provide actionable insights aimed at improving product experiences. His efforts helped streamline user interactions with the company's products.
Role as Chief Data Officer at ODD bureau
João França held the title of Chief Data Officer at ODD bureau from 2016 to 2019, based in the Coimbra area of Portugal. In this leadership position, he was responsible for data governance, data strategy, and ensuring the integrity of data-driven decisions across the organization. His tenure contributed significantly to the company's data management and utilization strategies.
Work on Trading AI Strategies
Between 2015 and 2019, João França worked remotely from Coimbra, Portugal, as a Trading AI Strategy Developer for a Private Fund. He was involved in devising and implementing AI-based trading strategies, optimizing them to enhance the fund's performance. This role emphasized his proficiency in combining data science techniques with financial trading.
Educational Background
João França holds an MSc in Computer Sciences from Universidade de Coimbra, where he studied from 2004 to 2010. His education also includes a diverse background in music performance and theory from Conservatório de Música de Coimbra, where he studied for 10 years. He further broadened his skills with English Language Learning studies at the British Council for 7 years and completed High School at Escola Secundária de Avelar Brotero.
Early Career and Freelancing
João França began his career as an intern at HumanSpot in Coimbra, Portugal, from 2010 to 2011. He later transitioned into a role as a Back-End and Mobile Software Engineer at the same company from 2011 to 2013. Additionally, during his studies in 2009, he worked as a Freelance Developer, gaining initial hands-on experience in software development.