João Soares
About João Soares
João Soares is a Tech Support Representative at Talkdesk with a diverse background in technical support and quality assurance roles across various companies in Portugal.
Title
João Soares currently holds the title of Tech Support Representative and is working at Talkdesk.
Current Position at Talkdesk
João Soares began his role as a Tech Support Representative at Talkdesk in September 2020. In this position, he addresses technical issues and provides support to clients, leveraging his extensive background in technical support and customer service.
Former Technical Support Roles
Before his tenure at Talkdesk, Soares accumulated significant experience in technical support roles. He worked as a Technical Support Advisor at Randstad for nine months from 2019 to 2020 in Porto. Prior to Randstad, he held a position at NOS SGPS as a Technical Support representative for eight months from 2018 to 2019, also in Porto.
Quality Control and Laboratory Experience
João Soares worked as a Técnico de Qualidade at Intraplás, Indústria Transformadora de Plásticos, S.A. for one year from 2015 to 2016 in Lordelo, Guimarães. Additionally, he gained hands-on experience as a Laboratory Technician - Intern at ISEP - Instituto Superior de Engenharia do Porto for seven months from 2010 to 2011, based in Porto e Região, Portugal.
Early Career and Education Background
João Soares started his professional journey with a short-term role as a Library Assistant at Instituto Politécnico de Bragança, where he worked for six months from 2017 to 2018 in Mirandela. He pursued his education at AESBUC, although specific details about his studies are not provided.