Jordan Walters
About Jordan Walters
Jordan Walters is a Talent Operations Coordinator at Talkdesk in the United States with over 5 years of customer service experience and 2 years of management experience.
Current Role at Talkdesk
Jordan Walters is currently serving as a Talent Operations Coordinator at Talkdesk in the United States. Jordan has been with the company since November 2021, bringing a robust background in customer service and management to the role.
Previous Experience at Malouf Home
From 2019 to 2021, Jordan Walters worked as a Customer Service Representative at Malouf Home. During this time, Jordan honed skills in customer interaction, problem-solving, and support, providing a strong foundation for subsequent roles in talent operations.
Roles at Big 5 Sporting Goods
Jordan Walters began working at Big 5 Sporting Goods as a Sales Associate from 2016 to 2018. Jordan then advanced to the role of Assistant Manager from 2018 to 2019 in Logan, Utah. These roles provided Jordan with 2 years of management experience and 2 years of sales experience, contributing to a comprehensive understanding of retail management and customer service.
Education at Utah State University
Jordan Walters attended Utah State University from 2016 to 2020, where Jordan studied Psychology and achieved an Associate's degree. The education in psychology provided Jordan with insights into human behavior, which are beneficial in understanding customer and talent dynamics.
Customer Service and Management Expertise
With over 5 years of customer service experience and 2 years of management experience, Jordan Walters possesses extensive knowledge and skills in maintaining client relationships, resolving issues, and managing teams. This extensive experience uniquely qualifies Jordan for the talent operations role currently held at Talkdesk.