Jorge Santana
About Jorge Santana
Jorge Santana is a Senior Solutions Consultant at Talkdesk with over a decade of experience in the technology and customer support industry.
Title and Current Role
Jorge Santana holds the position of Senior Solutions Consultant at Talkdesk. Since July 2021, he has been contributing to the company’s solutions consulting team, applying his extensive industry experience to support the company's mission and goals.
Previous Experience at Collab
Before joining Talkdesk, Jorge Santana worked at Collab as a Support Engineer for seven years, from 2014 to 2021. During his tenure, he gained extensive experience in technical support and customer service, which laid the foundation for his current role as Senior Solutions Consultant.
Early Career at IEP
Jorge Santana began his career at IEP, serving as Técnico de Ensaios from 2009 to 2011. In this role, he developed his skills in technical testing, which provided a solid grounding for his subsequent positions in the technology and customer support industry.
Industry Experience and Expertise
With over a decade of experience in the technology and customer support industry, Jorge Santana has built an impressive portfolio of skills and expertise. His career progression from a Técnico de Ensaios at IEP to a Support Engineer at Collab and now a Senior Solutions Consultant at Talkdesk reflects his dedication and growth within the field.