Julián Gil
About Julián Gil
Julián Gil is an Enterprise Account Executive at Talkdesk, with over 12 years of experience in enterprise information management and customer experience solutions.
Current Position
Julián Gil is currently an Enterprise Account Executive at Talkdesk. Based in Dallas, Texas, he operates remotely to manage and oversee enterprise accounts. In this role, he specializes in customer self-service, omni-channel engagement, and workforce optimization, aiming to enhance customer experience solutions.
Professional Experience
Julián Gil possesses extensive experience in the business sector, featuring significant roles across various companies. He served as an Enterprise Account Executive at OpenText (US/Latin America) for seven years and as an Enterprise Solutions Executive at Iron Mountain (Formerly Recall Corp) for two years. His career also includes positions like Territory Business Manager at ImageFIRST and Major Accounts Executive at Ricoh Americas Corporation. Earlier in his career, he worked as a Major Accounts Executive at Xerox and a Business Development Representative at ASI System Integration.
Educational Background
Julián Gil completed his Master of Business Administration (MBA) with a focus on Business Administration and Management, Finance at Webster University from 2004 to 2006. He holds a Bachelor's degree in Business Administration and Management, General from Universidad Internacional, attained from 2000 to 2004. Additionally, he earned a diploma in Business Administration and Management, General from San Diego State University in 2000.
Expertise and Specializations
With over 12 years of experience in enterprise information management (EIM) and customer experience (CX) solutions, Julián Gil is well-versed in customer self-service and omni-channel engagement. He is passionate about emerging technology and its disruptive impact on the industry. Gil focuses on understanding challenges before prescribing solutions, emphasizing the importance of building strong relationships from c-suite executives to end users.
Previous Roles
Before joining Talkdesk, Julián Gil held key positions in several prominent organizations. At OpenText, he managed enterprise accounts for the US and Latin America from 2016 to 2023. He was also an Enterprise Solutions Executive at Iron Mountain, where he specialized in digital solutions from 2014 to 2016. Earlier, he managed territories as a Business Manager at ImageFIRST and handled major accounts at Ricoh and Xerox. His entry-level experience includes working as a Business Development Representative at ASI System Integration.