Justin Otley
About Justin Otley
Justin Otley is the VP of Global Sales Development at Talkdesk, with extensive experience in sales development roles at Software AG and active memberships in Pavilion and RevGenius.
Title
Justin Otley currently holds the title of VP of Global Sales Development at Talkdesk. He commenced this role on April 1, 2023, emphasizing his recent appointment to this strategic position.
Company
Justin Otley works at Talkdesk, a company focused on modern customer service through AI-powered solutions. He plays a vital role in the company's global sales development strategies.
Past Experience at Software AG
Justin Otley has an extensive history with Software AG, where he held multiple roles over a span of nearly 11 years. His positions included Director of Sales Development from 2019 to 2023, Sr. Manager of Sales Development - Americas from 2017 to 2018, and Manager of Sales Development - North America from 2015 to 2016, among others. His work primarily took place in Reston, Virginia, United States.
Memberships
Justin Otley is currently a member of Pavilion's Revenue Collective and RevGenius. These memberships indicate his active involvement and contribution to professional sales development communities.
Education and Expertise
Justin Otley studied Business Administration and Management, General at both Radford University and Northern Virginia Community College. His academic background laid the foundation for his extensive career in sales development and leadership.
Professional Philosophy
Justin Otley emphasizes the importance of developing people and avoiding complacency in his professional approach. He is inspired by the quote from Steve Pre: 'To give anything less than your best is to sacrifice the gift,' advocating for demanding the best for oneself.
AI-Powered Customer Service
Justin Otley believes that modern customer service, powered by AI, is crucial for improving customer experiences, increasing efficiency, and growing revenue. This belief aligns with his role at Talkdesk, where AI integration is a key strategic focus.