Katlyn Harmison
About Katlyn Harmison
Katlyn Harmison is a Commercial Account Executive II at Talkdesk with extensive experience in sales and account management, previously working at Zendesk and Employee Benefits Corporation.
Current Position at Talkdesk
Katlyn Harmison currently serves as a Commercial Account Executive II at Talkdesk. She joined the company in August 2022. In her role, she is responsible for managing commercial accounts and contributing to the growth and success of Talkdesk’s customer base.
Previous Roles at Zendesk
Before joining Talkdesk, Katlyn Harmison held multiple positions at Zendesk over nearly four years. Starting as an Inbound/Outbound Sales Development Representative in 2017, she then served as a Business Development Representative for 10 months in 2018. From 2018 to 2021, she was an Account Executive handling SMB clients, based in the Madison, Wisconsin Area.
Early Career at Employee Benefits Corporation
Katlyn Harmison's early career includes working at Employee Benefits Corporation as a Participant Services Specialist from 2016 to 2017. During her one-year tenure there, she gained valuable experience in participant services and client interaction.
Educational Background
Katlyn Harmison holds a Bachelor’s degree in Psychology from the University of Pittsburgh, where she studied from 2011 to 2015. During her time at the university, she also conducted undergraduate research, gaining experience in academic research methodologies.
Research Experience at University of Pittsburgh
Katlyn Harmison conducted undergraduate research at the University of Pittsburgh from 2014 to 2015. This role involved various research activities that supplemented her studies in Psychology, providing her with a solid foundation in research techniques.