Kimberly Cobb
About Kimberly Cobb
Kimberly Cobb is the Director of CRM - Enterprise Applications at Talkdesk in Irvine, California, with extensive experience in CRM, Salesforce administration, and technical account management.
Title
Kimberly Cobb is currently the Director for CRM Enterprise Applications at Talkdesk, based in Irvine, California, United States.
Professional Background
Kimberly Cobb has an extensive background in technical account management and Salesforce administration. She joined Talkdesk as Director, CRM Enterprise Applications. Before Talkdesk, she worked at OwnBackup, serving as Senior Technical Account Manager and earlier as Technical Account Manager. She also has experience from CoreVest Finance as a Salesforce Administrator and LendFoundry as a Sales Engineer. Additionally, she served as Founder and Chief Operating Officer at Vertex Technologies, Inc., and held positions at Helixstorm Inc and GTC Systems. Kimberly began her career at Partners In Leadership, Inc. where she worked extensively in Salesforce.com Administration.
Education and Expertise
Kimberly Cobb studied at Mt. San Jacinto College. Her professional expertise includes developing strategic roadmaps for optimized sales processes, championing Agile practices, executing successful data migrations, architecting integrated Salesforce solutions, and leading cross-functional technical design sessions. She has also mentored and empowered teams of Salesforce administrators and developers.
Achievements
Among her achievements, Kimberly Cobb was awarded the Core Values Award in 2021 at OwnBackup for embodying and demonstrating the company's core values. She also launched three New York Times Best Selling Business Books during her early career in the Leadership Training and Consulting industry. Her achievements also include architecting secure, scalable solutions and establishing disaster recovery readiness curriculums.
Innovative Initiatives
In her professional journey, Kimberly Cobb has been instrumental in driving innovation and efficiency in software development through Agile practices and DevSecOps initiatives. She has also spearheaded Continuous Service Improvements and Architectural Review Boards, and executed a CPQ / Financial Force data migration that enhanced revenue recognition accuracy.