Kolton Knudson
About Kolton Knudson
Kolton Knudson is the Director of Deal Desk at Talkdesk, with extensive experience in sales operations and business processes.
Company
Kolton Knudson currently works at Talkdesk. Talkdesk is a company providing cloud-based contact center software. Kolton holds the position of Director, Deal Desk at Talkdesk.
Title
Kolton Knudson serves as the Director, Deal Desk at Talkdesk. In this role, he is responsible for overseeing the deal desk operations, which involve managing and optimizing the processes related to closing deals and generating revenue.
Work History at Talkdesk
Kolton Knudson has had a progressive career at Talkdesk. He started as an Enterprise Account Development Representative in 2019 for 5 months in Lehi, Utah. He was then promoted to Sales Operations Specialist, a position he held for 2 years from 2019 to 2021 in Lehi, Utah. In 2021, he briefly served as a Senior Sales Operations Specialist for 2 months before moving to the role of Shared Services Operations Analyst, which he held from 2021 to 2022. Kolton was then promoted to Deal Support Manager, serving from 2022 to 2023 for 1 year, followed by his position as Senior Manager, Deal Desk for 7 months in 2023. As of now, he is the Director, Deal Desk at Talkdesk.
Previous Employment at Nordstrom
Before joining Talkdesk, Kolton Knudson worked at Nordstrom in various roles. He started in Business Operations from 2015 to 2016 for 10 months, followed by a position as Sales Associate from 2016 to 2018 for 2 years. Kolton was then promoted to Assistant Sales Manager, where he worked from 2018 to 2019 for 10 months.
Education and Expertise
Kolton Knudson studied at the University of Utah, where he earned a Bachelor's degree in Entertainment Arts and Engineering from 2013 to 2017. He has expertise in Salesforce CPQ, a tool used for configuring, pricing, and quoting complex products. Kolton specializes in Go-To-Market (GTM) strategies and possesses a strong background in system automations, enhancing business process efficiency.