Kristine K. Willson, Cpp
About Kristine K. Willson, Cpp
Kristine K. Willson, Cpp, is the Director of Global Payroll at Talkdesk and serves on the Board of Advisors for the American Payroll Association in Region 4.
Title
Kristine K. Willson holds the position of Director of Global Payroll at Talkdesk. In this role, she manages payroll processing for over 4,000 employees across the US, Canada, and multiple regions including APAC, AMEA, and LATAM, all within a 100% remote workforce.
Current Roles
Kristine is currently serving in multiple positions. Aside from her role at Talkdesk, she is a Board Member - Treasurer at Maltby Food Bank and a Board of Advisors member for Region 4 at the American Payroll Association. These roles highlight her active involvement in both professional and community-based organizations.
Previous Experience
Kristine has an extensive background in payroll management and human capital consulting. From 2019 to 2022, she was Sr. Consultant - HCM and Payroll Advisory at Sikich. She also held significant positions at companies like NanoString Technologies, Inc., Dendreon Pharmaceuticals Inc, Seattle Genetics, Slalom Consulting, and Dendreon. Additionally, she ran her consultancy, kkw Consulting, for 20 years.
Education and Expertise
Kristine studied Business, Accounting, and Payroll at Knapp Business College, earning a Certificate upon completion of her studies from 1982 to 1985. Her educational background provides a strong foundation for her extensive career in payroll management and consultancy.
Major Projects
At Talkdesk, Kristine successfully implemented Workday Payroll, which significantly enhanced payroll processing efficiency. She also centralized global payroll operations using PwC GPP, streamlined payroll management across multiple regions, and resolved tax compliance issues. Additionally, she developed an audit report for Workers’ Compensation premiums, identifying 50,000 employee misclassifications and leading to substantial savings.