Kylie Caetano

Kylie Caetano

Manager, Commercial Sales Development @ Talkdesk

About Kylie Caetano

Kylie Caetano is the Manager of Commercial Sales Development at Talkdesk, focusing on enhancing contact centre efficiency and customer service.

Title

Kylie Caetano holds the title of Manager, Commercial Sales Development at Talkdesk. Her role focuses on identifying opportunities for companies well-suited to Talkdesk's contact centre as a service platform. Her responsibilities include fostering long-term, mutually beneficial partnerships and leveraging the latest technologies to provide clients with competitive advantages.

Company

Kylie Caetano is currently employed at Talkdesk, a prominent provider of contact centre solutions. Talkdesk offers a platform designed to improve contact centre efficiency, and Kylie plays a crucial role in delivering a white glove customer service experience to their clients.

Previous Positions

Before joining Talkdesk, Kylie Caetano worked at Business in Calgary Magazine as the Director of Custom Publishing from 2019 to 2020. Additionally, she gained international experience as an AuPair for AuPairWorld in the Madrid area, Spain, for seven months in 2016.

Role at Business in Calgary Magazine

At Business in Calgary Magazine, Kylie served as the Director of Custom Publishing. During her one-year tenure, she was responsible for overseeing custom publishing initiatives, contributing to the magazine’s content development, and managing client relationships in Calgary, Alberta.

International Experience

Kylie Caetano has international experience, having worked as an AuPair for AuPairWorld in Madrid, Spain, in 2016. This role provided her with the opportunity to experience cultural exchange and adapt to new environments, which has enriched her professional journey.

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