Lídia Tavares Dias
About Lídia Tavares Dias
Lídia Tavares Dias is a Marketing Content Writer at Talkdesk, with extensive experience in copywriting and digital marketing.
Current Role at Talkdesk
Lídia Tavares Dias serves as a Marketing Content Writer at Talkdesk, a position she began on March 1, 2021. She works remotely, collaborating closely with web and creative teams to ensure that visual content aligns seamlessly with written material. Her work at Talkdesk includes writing articles on contact center trends and analyzing the pros and cons of call center outsourcing. She has also contributed insights to the ebook 'Generative AI and the contact center of the future'.
Previous Experience at Novabase
From 2018 to 2021, Lídia Tavares Dias worked as a Copywriter at Novabase in Lisbon, Portugal. During her three-year tenure, she developed various marketing materials and collaborated on projects aimed at enhancing the company's communication strategies.
Years at AVON Cosmetics
Lídia Tavares Dias accumulated seven years of experience at AVON Cosmetics, working as a Copywriter from 2011 to 2018. Based in Sintra, Lisbon, Portugal, she was responsible for creating content that promoted AVON's diverse range of beauty products.
Academic Background
Lídia Tavares Dias holds a Pós-Graduação in Escrita de Ficção from Universidade Lusófona de Humanidades e Tecnologias, completed from 2020 to 2021. Earlier, she earned a Licenciatura in Marketing e Publicidade from Escola Superior de Comunicação Social, studying there from 2007 to 2010. Additionally, she has achieved credentials in Digital Marketing from EDIT. - Disruptive Digital Education, studied in 2018, and UX Writing Fundamentals from Ux Writing Hub.
Freelance Writing Experience
For 11 years, from 2009 to 2020, Lídia Tavares Dias worked as a Freelance Writer. During this time, she developed a broad portfolio of content across multiple industries. This period allowed her to hone her skills in keyword research and analytics to enhance blog performance, making her a versatile and experienced content creator.