Luís Almeida
About Luís Almeida
Luís Almeida is a Senior Site Reliability Engineer at Talkdesk in Porto, Portugal, with over 15 years of experience in system administration and site reliability engineering.
Company
Luís Almeida is currently working at Talkdesk as a Senior Site Reliability Engineer (SRE). Talkdesk is a well-known player in the cloud-based contact center software industry, offering advanced solutions that improve customer experiences.
Title
Luís Almeida holds the title of Senior Site Reliability Engineer (SRE) at Talkdesk. His expertise lies in ensuring the scalability and reliability of systems, leveraging his extensive experience in system administration.
Education and Expertise
Luís Almeida studied at Universidade do Porto, where he obtained a Licentiate degree in Computer Science from DCC-FCUP. His educational background laid a strong foundation for his career in system administration and site reliability engineering, fields in which he has accumulated over 15 years of experience.
Background
Luís Almeida has built a substantial career based in Porto, Portugal. He transitioned from being a System Administrator at Faculdade de Medicina da Universidade do Porto and FCUP - DCC, to a Senior Site Reliability Engineer at Talkdesk. His roles have consistently focused on system reliability and administration.
Professional Experience
Beginning his career at FCUP - DCC as a System Administrator from 2005 to 2008, Luís Almeida moved on to Faculdade de Medicina da Universidade do Porto, where he served as System Administrator and Programmer from 2008 to 2013. He later joined Jumia in Porto as a Senior System Administrator from 2013 to 2015, and then as System Administrator Team Leader from 2015 to 2018. In June 2018, he joined Talkdesk as a Senior SRE.