Luís Martins
About Luís Martins
Luís Martins is a Senior Engineering Manager at Talkdesk in Porto, Portugal, with extensive experience in IT and engineering roles.
Title
Luís Martins currently holds the title of Senior Engineering Manager at Talkdesk, located in Porto, Portugal. In this role, he performs Director responsibilities and aligns strategy and priorities with Senior Management.
Current Role at Talkdesk
Luís Martins leads the Site Reliability Engineering (SRE) cluster at Talkdesk, overseeing six teams comprising more than 25 people. He is responsible for the observability and support of Talkdesk's Business Units, which include Data, AI, and Core applications. Aside from his managerial duties, he also coaches and develops other managers within the organization.
Previous Experience at Farfetch
From 2015 to 2019, Luís Martins worked at Farfetch as a Senior Infrastructure Engineer. During his four-year tenure, he gained significant experience in infrastructure engineering, which contributed to his expertise in network and systems administration, virtualization, and web development.
Experience at Continental Mabor
Luís Martins served as an IT Systems Administrator at Continental Mabor- industria de pneus, S.A from 2014 to 2015. In his one year at the company, he was involved in various IT systems administrative tasks, further enhancing his skills in systems management and technical support.
Educational Background
Luís Martins studied at Faculdade de Engenharia da Universidade do Porto, where he achieved a Master in Electrical and Computers Engineering and Telecommunications. His academic tenure lasted from 2004 to 2010, providing a strong foundation for his professional career in engineering and technology.