Luís Zilhão
About Luís Zilhão
Luís Zilhão is a Site Reliability Engineer II at Talkdesk with a master's degree in electrical engineering and extensive experience in network and security engineering.
Current Role at Talkdesk
Luís Zilhão is currently employed as a Site Reliability Engineer II at Talkdesk. He has been in this role since February 2022. His responsibilities may include ensuring reliability and performance of software systems, monitoring infrastructure, and automating solutions to improve efficiency. Talkdesk, known for its advanced cloud-based contact center solutions, benefits from Luís's extensive background in network and security engineering.
Previous Role at Euronext
Before his current role at Talkdesk, Luís Zilhão worked at Euronext as a Network Engineer for 11 months. His tenure at Euronext involved various responsibilities related to networking, likely focusing on managing and securing network operations. Prior to this, he also served as a Network and Security Engineer - Trainee at Euronext for 9 months, gaining valuable early career experience in both network and security domains.
Experience at Securnet
Luís Zilhão spent a significant period at Securnet, where he worked as a Security Engineer for 3 years in the Porto area. During his time at Securnet, he would have been responsible for implementing and maintaining security measures to protect information systems. This role would have honed his skills in cybersecurity, risk management, and security protocols.
Research Experience
Luís Zilhão began his professional career as a Junior Researcher at Instituto de Telecomunicações. He worked there for 8 months, likely focusing on research in telecommunications and related fields. This role would have provided him with a foundation in research methodologies and technical problem-solving skills.
Educational Background
Luís Zilhão holds a master's degree in Electrical Engineering from Faculdade de Engenharia da Universidade do Porto. He studied Engenharia Electrotécnica e de Computadores and achieved his Mestrado em Engenharia after 5 years of study. His academic training equipped him with a strong theoretical background and practical knowledge in electrical engineering and computer science.