Madison Monett
About Madison Monett
Madison Monett is a Business Development Representative at Talkdesk and a Realtor at Premiere Plus Realty, Co., with a background in microbiology and plant pathology research.
Current Title: Business Development Representative
Madison Monett is currently a Business Development Representative at Talkdesk. In this role, she focuses on optimizing and advancing customer and agent experiences through Contact Center as a Service (CCaaS) solutions. Since joining Talkdesk in December 2022, she has been actively involved in advocating for enhanced customer experiences across sectors such as financial services, retail, and healthcare. Her work often includes discussing industry trends and advancements, showcasing her strong interest and expertise in the field.
Current Role: Realtor at Premiere Plus Realty, Co.
In addition to her role at Talkdesk, Madison Monett works as a Realtor at Premiere Plus Realty, Co. Her dual professional engagement highlights her versatility and capability to manage responsibilities in both business development and real estate sectors. This role allows her to leverage her skills in client interaction and property transactions, offering comprehensive real estate services to clients.
Previous Experience in Microbiology and Plant Pathology
Before transitioning to her current roles, Madison Monett accumulated substantial experience in microbiology and plant pathology. She worked at Nephron Pharmaceuticals as a QC Microbiology Technician from 2021 to 2022 and Food Safety Net Services as a Senior Microbiologist, Microbiologist, and Path Lab Analyst from 2020 to 2021. Additionally, she served as a Plant Pathology Research Assistant at the USDA ARS from 2019 to 2020. Her work in these roles involved various research and quality control tasks, demonstrating her strong background in scientific research.
Educational Background in Biology
Madison Monett holds a Bachelor's degree in Biology from Barry University, where she studied from 2016 to 2019. This educational foundation provided her with a robust understanding of biological sciences, which she applied during her early career in microbiology and plant pathology research. Prior to Barry University, she attended Naples High School, graduating with a High School Diploma after three years, and briefly attended Lincoln High School.
Early Career at Walgreens
Madison Monett's professional journey began with a role as a Pharmacy Technician at Walgreens, where she worked from 2015 to 2017 in Naples, Florida. This early experience in the healthcare sector contributed to her foundational understanding of customer service and pharmaceutical practices, skills that she has carried forward into her subsequent roles.